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SerVision Embedded Video Gateway System Guide

Restoring Factory Settings 162

Restoring Factory Settings

If you need to restore the factory settings of the unit, you can do this in one of two ways.

 Software: If you can connect to the unit’s configuration utility through the local network, you can restore the

default settings in the Save Settings page (see Restoring Default Settings, page 128).

 Hardware: If you cannot connect to the unit, you can reset the settings as described below. This may be

necessary when certain configuration settings are set incorrectly or you forget their values. For example, if you

forget all username and password pairs that have permissions for configuring the unit, you will not be able to

access the configuration utility.

When you use either method to restore the factory settings, the following changes are implemented on the unit:

 The unit's IP and port are reset to the IP and port that appear on the sticker on the underside of the unit

(usually, the IP is 192.168.1.210 and the port is 9988).

 The two default usernames are set to their default values and all other usernames are deleted (the username

and password required for access to the configuration utility are reset to svuser and servconf

respectively).

 All other settings are reset to their original values.

 All recorded video on the Video Gateway unit is erased.

After you have restored the factory settings, you can access the unit as described under Opening the Configuration

Utility, on page 9.

Hardware-based restoration of factory settings is accomplished by shorting two of the pins of the RS232/485

connector together. To perform this procedure, it is best to use a jumper. Jumpers are available at any electronics

supply store.

Figure 189: Jumper



To reset the configuration settings to their factory values:

1. Disconnect the unit's power.

2. If anything is plugged into the RS232/485 connector (e.g., a PTZ camera controller or the supplied RS232/485

adaptor), disconnect it from the port.

3. Place the jumper on pins 2 and 3 of the RS232/485 connector.

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